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HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC (4F100AV)

Good morning do you have problems with the hp655 wireless keyboard mouse which uses the batteries abnormally?

8 REPLIES 8
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It was a bit difficult to understand your question.

It appears that it was a strange thing that happened with a product name being used twice.

 

The only HP 655 I am aware of is a notebook. It does not have a wireless keyboard or mouse.

https://support.hp.com/us-en/document/c03326941

 

Aha! I found a HP 655 Mouse and wireless keyboard set.

https://www.hp.com/us-en/shop/pdp/hp-655-wireless-keyboard-and-mouse-combo?jumpid=ps_gen_ac_ns&utm_m...

 

If that is the case, have you tried changing the battery brand in the mouse and wireless keyboard?

I suggest not using rechargeable batteries unless you use the high capacity version.

 



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Clavier et souris sans fil HP 655 | HP® Afrique '

Le clavier souris fournis avec le elite one 840  (5v9q1ea) (4f100av)

 

 

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Je cherche à savoir ci ce modele de clavier à ce probleme j’ai huit ordinateurs hp elite one 840 est tous on des problemes d’utilisation des piles changement 1 a 3 fois en 2 mois
d’autre part le clavier est indisponible c’est bizard ?

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Hi @deleeuw-pascal !

Thank you for visiting our English HP Support Community.

We advise you to post your question/replies in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
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I am trying to find out this keyboard model for this problem I have eight hp elite one 840 computers are all of us problems with the use of batteries change 1 to 3 times in 2 months
on the other hand the keyboard is unavailable is it weird?

HP Recommended

Do you mean problems with the wireless keyboard batteries?



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do you think that change batterie of the keyboard 3 time in a month  is normal ?

HP Recommended

No.

I would not call that normal battery life. The marketing information says 20 months.

https://www.hp.com/emea_africa-en/products/accessories/product-details/product-specifications/210115...

 

I would tend to use rechargeable High capacity (1000 mAh) Lihium Ion batteries.

 



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