• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-19-2019 11:07 PM

HP Recommended
Product: HP Pav HPE h8-1360t
Operating System: Microsoft Windows 7 (64-bit)

1.) Need to upgrade memory from current 10GB to 16GB (max).  Is this possible?  2.)  My processor is 3.4GH Intel Core i7-3770, "64 bit ready".  Does this mean my processor speed is 32 bit but capable of handling 64 bit?  If so, is it possible to upgrade my processor to 64 bit?  Thanks.

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-20-2019 02:11 PM

HP Recommended

@fjsinc,

Your safe answer is 16GB max.  If it were mine, I would use 4 (4GB) modules.

I also took note of the glaring discrepancy on the same page. 

Although Crucial states it is 32GB system, their page does not reference above 2 (8GB).

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-19-2019 11:23 PM

HP Recommended

@fjsinc 

If your existing OS is 64 bit, then your operating at 64 bit.  It would also run 32 bit software.

Here is the specification page, it could handle 4 (8GB modules) with 64 bit OS.

Your processor already is already 64 bit.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎03-20-2019 07:46 AM

HP Recommended

The spec page indicates the max memory for my computer is 16gb, however your reply states the max memory to be 4x8gb (32gb).  So what is the max memory allowed?

Was this reply helpful? Yes No

‎03-20-2019 02:11 PM

HP Recommended

@fjsinc,

Your safe answer is 16GB max.  If it were mine, I would use 4 (4GB) modules.

I also took note of the glaring discrepancy on the same page. 

Although Crucial states it is 32GB system, their page does not reference above 2 (8GB).

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.