cancel
Showing results for 
Search instead for 
Did you mean: 
sputnik91
New member
3 1 0 0
Message 1 of 2
391
Flag Post

prodesk 400 g4 dm CPU upgrade

HP Recommended
prodesk 400 g4 dm
Microsoft Windows 10 (64-bit)

Hello, just picked up a prodesk with an 8th gen Pentium and a B360 chipset. I know this chipset supports 9th gen CPUs, but may need a bios update. Will a 9th gen chip work in this prodesk that shipped with an 8th gen CPU?

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
134,980 124,336 20,688 31,774
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Below is the link to the HP quickspecs for the  prodesk 400 g4 dm.

 

http://h20195.www2.hp.com/v2/getpdf.aspx/c06045417.pdf

 

The supported processors can be found on pages 13 -17.

 

Make sure you look under the DM grid.

 

No 9th gen core processors are supported.

 

I don't see any BIOS updates that added support for new processors.

 

You can read the release notes for each update at the link below.

 

https://support.hp.com/gb-en/drivers/selfservice/hp-prodesk-400-g4-desktop-mini-pc/21351205

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation