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‎10-03-2020 04:38 PM

HP Recommended
Product: prodesk 400 g4 dm
Operating System: Microsoft Windows 10 (64-bit)

Hello, just picked up a prodesk with an 8th gen Pentium and a B360 chipset. I know this chipset supports 9th gen CPUs, but may need a bios update. Will a 9th gen chip work in this prodesk that shipped with an 8th gen CPU?

1 person had the same question
1 REPLY 1

‎10-03-2020 04:51 PM - edited ‎10-03-2020 04:55 PM

HP Recommended

Hi:

 

Below is the link to the HP quickspecs for the  prodesk 400 g4 dm.

 

http://h20195.www2.hp.com/v2/getpdf.aspx/c06045417.pdf

 

The supported processors can be found on pages 13 -17.

 

Make sure you look under the DM grid.

 

No 9th gen core processors are supported.

 

I don't see any BIOS updates that added support for new processors.

 

You can read the release notes for each update at the link below.

 

https://support.hp.com/gb-en/drivers/selfservice/hp-prodesk-400-g4-desktop-mini-pc/21351205

 

 

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