replace motherboard or upgrade motherboard

[LONEWOLF3]

hi i have a desktop envy 700-060ea which starts up and immediately shuts down and just keeps repeating. luckily my son got the same pc a month after me both bought 2014 i think. so i have been able to test all the hardware in his pc except for the motherboard so i know all hardware is fine. is this a motherboard issue and if so where do i find  an ms-7826(khaili) motherboard or is there another motherboard that will except all the same hardware.

many thanks in advance for any help

[The_Fossette]

@LONEWOLF3,

Welcome to the HP Support Community!

I reviewed your post and I understand that you want to purchase the motherboard for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

You can purchase all the replacement parts available for your computer from the HP part surfer.

Follow the steps in the below article for detailed instructions.

https://support.hp.com/us-en/document/c00372736

Or else you can contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!