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- HP Community
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- Desktop Hardware and Upgrade Questions
- replacing SanDisk, -016G-1006

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05-08-2017 12:26 PM
I'm getting a imment drive failure for my SanDisk. Looked on HP's website and it gives me the information below. Where/how can I purchase a replacement part. It looks easy enough to do myself if I can find the part?
Thanks,
680966-001 This part is not yet available for purchase.
Hard Drive - 16GB, SanDisk, SSD, U100 mSATA
RoHS: COMPLY_2.07
Solved! Go to Solution.
Accepted Solutions
05-09-2017
06:46 PM
- last edited on
03-28-2024
05:51 AM
by
AndressaR
Hi @DayT
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are getting imminent drive failure error on startup and you want to know where can you purchase a replacement hard drive.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.
You can contact phone support and they will order the hard drive for your computer or you can order the part from the HP part store. Below is the link to HP part store.
Here is how you can contact HP phone support.
Open link: www.hp.com/contacthp/
Enter Product number or select to auto detects
Scroll down to "Still need help? Complete the form to select your contact options"
Scroll down and click on HP contact options - click on Get phone number.
Hope that answers your question and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
05-09-2017
06:46 PM
- last edited on
03-28-2024
05:51 AM
by
AndressaR
Hi @DayT
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are getting imminent drive failure error on startup and you want to know where can you purchase a replacement hard drive.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.
You can contact phone support and they will order the hard drive for your computer or you can order the part from the HP part store. Below is the link to HP part store.
Here is how you can contact HP phone support.
Open link: www.hp.com/contacthp/
Enter Product number or select to auto detects
Scroll down to "Still need help? Complete the form to select your contact options"
Scroll down and click on HP contact options - click on Get phone number.
Hope that answers your question and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee