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HP Recommended
Pavillion P6
Microsoft Windows 10 (64-bit)

after update to windows 10 sd card reader is no longer working. Are there any drivers?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Ernie02 Did you attempt to reinstall the drivers for your card reader?

Have you installed any recent updates that may have caused the issue? did you attempt a system restore?

 

While you respond to that, here are a few things I recommend you do:

 

Go into device manager and uninstall the card reader, it should be listed as IDE ATA/ATAPI controllers.

This will uninstall and reinstall the driver for the card reader.

  1. Open Device Manager (Hold Windows + X key and select device manager)

  2. Follow the instructions in the preceding procedure to uninstall the device.

  3. If you are prompted to restart the computer, follow these steps:

    • Plug in the device and then restart the computer. The device will be detected and reinstalled after Windows restarts.
    • Follow any instructions on-screen to complete installation.
       
  4. If you are not prompted to restart the computer, follow these steps:

    • In Device Manager, in the Action menu, click Scan for hardware changes as the drive letter could be hidden.

*Note
Scan for hardware changes will not reinstall a Plug and Play device if a driver is already installed on the computer. If the device has not been uninstalled, Scan for hardware changes will not detect the connection of the device as a change. You must uninstall a Plug and Play device for Windows to start an installation when you connect the device again.
 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

@Ernie02 Did you attempt to reinstall the drivers for your card reader?

Have you installed any recent updates that may have caused the issue? did you attempt a system restore?

 

While you respond to that, here are a few things I recommend you do:

 

Go into device manager and uninstall the card reader, it should be listed as IDE ATA/ATAPI controllers.

This will uninstall and reinstall the driver for the card reader.

  1. Open Device Manager (Hold Windows + X key and select device manager)

  2. Follow the instructions in the preceding procedure to uninstall the device.

  3. If you are prompted to restart the computer, follow these steps:

    • Plug in the device and then restart the computer. The device will be detected and reinstalled after Windows restarts.
    • Follow any instructions on-screen to complete installation.
       
  4. If you are not prompted to restart the computer, follow these steps:

    • In Device Manager, in the Action menu, click Scan for hardware changes as the drive letter could be hidden.

*Note
Scan for hardware changes will not reinstall a Plug and Play device if a driver is already installed on the computer. If the device has not been uninstalled, Scan for hardware changes will not detect the connection of the device as a change. You must uninstall a Plug and Play device for Windows to start an installation when you connect the device again.
 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.