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‎02-23-2020 05:53 AM

HP Recommended
Product: HP ENVY Recline TouchSmart All in One - 27-k350 (ENERGY STAR)

showing on opening page that there is a smart hard drive failure

has a long failure code 0GA9BD 7JPA1M GXPR7A 6OFHO3  THEN ALSO SHOW ERROR B8

1 REPLY 1

‎02-23-2020 03:55 PM - edited ‎02-23-2020 04:23 PM

HP Recommended

@cynthia_boyd,

That means your hard drive is failing.  IF it is still working:   Specifications    Cloning    2.5" SATA enclosure to USB3

Drive option    SSD option (super fast)    How to open case after the clone and swap the drive.

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