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‎08-06-2024 11:25 AM

HP Recommended

Hello, i wanted to upgrade my pc with a m2 ssd but it is not recognized by my pc.

It does not appear in disk management. I updated my bios but it didn't change anything.

My pc is a Pavilion 14-bk003nf

I got a PCIe 3.0 NVMe M.2 SSD 

I also tried to connect the ssd to another pc and it worked just fine.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2024 11:39 AM

HP Recommended

Hi @Jeady 

 

Unfortunately this laptop does not support M.2 NVMe disks, only M.2 SATA-3 disks.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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3 REPLIES 3

‎08-06-2024 11:39 AM

HP Recommended

Hi @Jeady 

 

Unfortunately this laptop does not support M.2 NVMe disks, only M.2 SATA-3 disks.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎08-06-2024 11:42 AM

HP Recommended

Thank you. Where can I get this information ? I tried to search for it but found nothing, that's why I misunderstood because there is a m.2 slot so it is confusing.

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‎08-06-2024 11:48 AM

HP Recommended

See Manual Service ,  but I see this looking at the processor that it has .

 

Manual Service

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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