• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-24-2020 06:54 PM

HP Recommended
Product: HP Compaq 8000 Elite convertible minitower
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

I bought a 250Gb MX500 SSD for my HP Compaq 8000 Elite convertible minitower.  I am able to see the drive but installation of windows 7 fails. With the HP CD's that came with the minitower at almost the end an error message appears saying incompatible hardware. I have tried another Win7 CD and Error code 0x80070017 happens.

 

BIOS has been updated to latest version

7Gb RAM

 

Any tips?

 

1 REPLY 1

‎01-24-2020 07:04 PM

HP Recommended

Hi:

 

See if watching this video is of help to you...

 

https://www.youtube.com/watch?v=BEn1-Som88E&feature=emb_logo

 

I had no problem clean installing W10 Pro x64 on my 8000 Elite CMT which has a Sandisk 240 GB SSD.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.