cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Me012
New member
2 1 0 0
Message 1 of 7
437
Flag Post

Solved!

the USB devices dont work on Pavilion p6110y

HP Recommended

Pavilion p6110y the usb devices are not recognized like mouse,keyboard, well anything USB. where can i get drivers for this .

1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
9,666 9,524 977 3,403
Message 7 of 7
Flag Post
HP Recommended

I did not offer HP SA, because in general it offers the drivers available for the model, which can be found on the product page.
This model being original under windows vista, no driver for windows 10!

https://support.hp.com/us-en/product/hp-pavilion-p6100-desktop-pc-series/3942799/model/3974985/docum...

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 7
Flag Post
HP Recommended

Do your USB devices work when connected to some other computer?

 

Do you have an active Internet connection? Windows should automatically download the device-drivers.

 

Was this reply helpful? Yes No
Prométhée
Level 16
9,666 9,524 977 3,403
Message 3 of 7
Flag Post
HP Recommended

if it is your computer

https://support.hp.com/us-en/product/hp-pavilion-p6100-desktop-pc-series/3942799/model/3974985/docum...
from original windows vista!
still the case, you changed the system the problem appeared at this time, later?
You normally have 2 usb in front and at least four in the back, they are all out of order?

Front I/O ports

  • USB: 2

 

12 USB 2.0 ports 1, 2, 3, and 4
When you connect a usb device, is it detected or not at all?
what do you see in the device manager, drivers in error?


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
Me012
Author
New member
2 1 0 0
Message 4 of 7
Flag Post
HP Recommended

The problem appeared about a week before the PS update to win 10. I hoped win 10 would fix it. Not the case. True none of the USB ports work. The device manager states.   Unknown device with this symbol.    ! In a yellow triangle.

Was this reply helpful? Yes No
Prométhée
Level 16
9,666 9,524 977 3,403
Message 5 of 7
Flag Post
HP Recommended

try this

Trouver les drivers et pilotes en téléchargement, mise à jour PC

 

see if it finds anything with the scan

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
itsmyname
Level 9
5,032 4,948 230 644
Message 6 of 7
Flag Post
HP Recommended

The problem appeared about a week before the PS update to win 10. 

 

Microsoft has stated that not all computers originally shipped with Windows Vista have been tested with Windows 10.

 

But, did your problems occur _before_ trying to install Windows 10? If so, then it is possible that the USB circuits on the motherboard have failed, due to "old age" (Microsoft's support for Vista ended in 2014 -- a long time ago!)

 

Can you try running the HP Support Assistant, to see if it can find any device-drivers?

 

Was this reply helpful? Yes No
Prométhée
Level 16
9,666 9,524 977 3,403
Message 7 of 7
Flag Post
HP Recommended

I did not offer HP SA, because in general it offers the drivers available for the model, which can be found on the product page.
This model being original under windows vista, no driver for windows 10!

https://support.hp.com/us-en/product/hp-pavilion-p6100-desktop-pc-series/3942799/model/3974985/docum...

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation