the burner does not work for me

[Anonymous]

Hi, I'm Stefano'71, I'd like to ask for help.
I bought a pc with i5 processor, but the dvd-rom doesn't work. : hp DVD-ROM SN-108FB
I wanted to ask with does it work with windows 11 ?   I can't find the drives for example, will that also be the failure?!
Thanks a lot for any help.

[Prométhée]

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

Advice for asking the "Very Best Question"

First-Time-Here-Learn-How-to-Post-and-More

[BeemerBiker]

This device only plays DVDs and cannot write.

https://www.dbcscomputer.ca/product/samsung-sn-108fb-8x-internal-slim-dvd-rom-drive-reconditioned/

I think it was made for Dell.

More information can be provide by Nero's "infotool"

https://www.majorgeeks.com/files/details/nero_infotool.html

I do not know what system you have but if you have a desktop and a slot for a full size Optical Drive you might consider getting a Blu-Ray recorder/player as  they are in the $50 USD range.  DVDFab has an excellent Blu-Ray player.  As I recall Window 10 & 11 cannot handle Blu-Ray but can play DVD only.

[Prométhée]

oh, @BeemerBiker  i thought it didn't work at all with windows 11

@Anonymous  ??

[BeemerBiker]

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@Prométhée wrote:

oh, @BeemerBiker  i thought it didn't work at all with windows 11

@Anonymous  ??

---

Unaccountably, windows media player cannot play Blue Ray.  There are a number of free Blue Ray players such as VLC which @itsmyname PM'ed me about. I find it strange that windows 10, 11 can write (burn) blue ray easily but need a 3rd party app to play.

https://windowsreport.com/blu-ray-movie-players/

[Prométhée]

I know the Vlc options very well practically since my first computer, not a scoop for me 😋
Under windows 11 there is the new drive, I did not check the possible options
But what is not known here anyway, finally what is possible or not
I'm waiting for the information requested, otherwise, too bad, I'll turn the page

[Anonymous]

sorry for the delay in responding.

yes on w 11 it doesn't work for me, and if I'm not mistaken neither on w 10
(shortly after or changed from 10 to 11)

but ... the DVD is probably faulty ....

I was wondering if knowing this dvd name .... you find it working new ...

I will probably have to replace it. (here they cost about € 25)

[Prométhée · Accepted solution]

You may be able to install a completely different dvd cd player, another model, if it is equivalent!
a newer one
if the replacement is too complicated, an external usb cd/dvd player may do just fine

[Anonymous]

thank you, this seems different from the classics, I'm not sure, I shouldn't have difficulty taking it apart and reassembling it .... then I try. (actually I already have an external DVD, it was to have it healthy even in my pc, even if 98% I don't need it) .. I'll see ...

Thank you very much from Italy (Rome) .... Peace and Health. 👍

[Prométhée]

Merci

Thank you
yes, as long as everything works out in this crazy world