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‎02-05-2020 09:21 PM

HP Recommended
Product: omen 875-0xxx
Operating System: Microsoft Windows 10 (64-bit)

I tried to add ram to the computer and my game would not load, however would load after reinstalling the original ram. why would this be happening

1 REPLY 1

‎02-06-2020 06:11 AM

HP Recommended

I would suspect the memory module/s that were added are not compatible.  Here is the Crucial site and "These upgrades are guaranteed compatible when you order from Crucial.com "

https://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/omen-obelisk-875-0xxx-%28intel-cor...

 

If you provide a more complete model number ( omen 875-0xxx ) where the xxx's are numbers and maybe letters, too  Then I can locate the support page for that model and see what HP recommends for memory.


I'm not an HP employee.
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