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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- unable to upgrade PCI's and unknown devices drivers

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11-15-2024 03:05 AM
Hi,
I have a laptop HP Notebook - 15q-bu028tu On device manager under other devices the PCI's and unknown devices shows that drivers are missing, when i try to update them it says drivers are not installed.
Attached are some screen shots that i hope will be useful.
Please can someone help me find the right drivers for these devices?
Thank you
Solved! Go to Solution.
Accepted Solutions
11-15-2024 06:54 AM
Hi:
See if these two drivers install everything.
Intel Chipset Installation Utility and Driver
https://ftp.hp.com/pub/softpaq/sp148501-149000/sp148947.exe
Intel Dynamic Tuning Driver
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101074.exe
Restart the PC after installing the drivers.
11-15-2024 06:54 AM
Hi:
See if these two drivers install everything.
Intel Chipset Installation Utility and Driver
https://ftp.hp.com/pub/softpaq/sp148501-149000/sp148947.exe
Intel Dynamic Tuning Driver
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101074.exe
Restart the PC after installing the drivers.
11-15-2024 07:23 AM
Try this driver instead:
Intel Dynamic Platform and Thermal Framework Client Driver
11-15-2024 07:39 AM
Just install the chipset driver and restart the PC.
Let me know what's left.
Then copy and paste the hardware IDs for the remaining devices rather than providing screenshots because they are different for me to read.