• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ProDesk 400 G3 Microtower PC
Microsoft Windows 10 (64-bit)

Hi, I want to upgrade my TPM from 1.2 to 2. I tried every way and searched everywhere. I want you to help me.

4 REPLIES 4
HP Recommended

Hi:

 

Please see this link:

 

Infineon TPM Security Update | HP® Support

 

You need to work with this file:

 

HP ProDesk 400/480 G3 Microtower PC

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87753.exe

 

I've attached the instructions for how to do the firmware update, below:

HP Recommended
I downloaded the file and did everything but the TPM is not being upgraded even though I restarted the device
 
 
 
 
HP Recommended

I wouldn't be able to help you if it didn't work. 

 

I followed those instructions and had no problem updating the TPM 1.2 firmware to 2.0 on my HP Eliedesk 800 G3.

HP Recommended

@Faisal171,

 

Upgrading from TPM 1.2 to TPM 2.0 didn't go smoothly on my HP Z440 Workstation, so perhaps this will help you: https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/HP-Z440-Workstation-TPM-2-0-Upgr....

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.