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‎04-30-2025 01:57 AM

HP Recommended

Hi, i have misplaced my USB dongle/bluetooth connector for my wireless mouse, is it possible to get a new one?

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1 REPLY 1

‎05-01-2025 10:26 AM

HP Recommended

Hi @Phangs14 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Losing a USB dongle for a wireless mouse can be frustrating, especially since many HP wireless mice are paired exclusively with their original receivers. 

 

Unfortunately, HP does not typically sell replacement dongles separately, as the mouse and receiver are often hardcoded to work only with each other.

 

Purchasing a new wireless mouse may be the most practical option.

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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