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‎05-26-2022 12:59 PM

HP Recommended
Product: HP All-in-One - 24-g016 (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

my usb ports are not recconized. i have tried every suggetion i could find on internet. nothing works. any suggestions?  thanks

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2 REPLIES 2

‎05-30-2022 01:03 AM

HP Recommended

@tazziemae,

 

Since I do not know what suggestions you have tried, please take a look at these steps and see if you have skipped any of them: How To Fix USB Ports Not Recognized in Windows 10 | by Segun Ebenezer Olaniyan | Geek Culture | Medi... and a visual tutorial: (366) How To Fix USB Ports Not Working or Not Recognized (Windows 10, 8.1, 8, 7 and Vista) / Laptop ....

 

Hope these suggestions were useful.

 

Kind Regards,

 

NonSequitur777


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‎06-04-2022 01:59 PM

HP Recommended

You can also check that the ports are enabled in the BIOS. Enter the BIOS setup menu by pressing the ESC key just after the PC reboots. If in doubt, select Reset to Defaults and Save.

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