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HP Recommended
HP Pavilion Desktop PC TP01-5000i (8R3P9AV)

System appears to be running ok, have installed and transferred data from my previous Hp Envy pc. Problem I'm having is a very loud humming noise from the fan while the system is and running. Is this normal? Can it be checked for problems? Is there anything that be do? Irritating, causing headache.

Purchased system, delivered 17 Sep24.

Noise there from first startup.

Case Number [Personal Information Removed] – Created with HP but hey have stopped responding

Have entered BIOS and found fan speed and thermal test which the system passed.

My previous desktops have never been as loud as this one.

1 REPLY 1
HP Recommended

Greetings @johnexthorn 

 

Welcome to the HP Forum.

 

A loud fan humming noise is not normal behavior.

 

I would do an exchange/refund, if possible, if this PC was purchased on 17-9-2024 and you can't resolve the issue using HP warranty Support.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.