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- warranty dispute taking a long time to update it was suppose...

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04-26-2025 02:43 AM
Despite being told on four in email and over the phone since January my warranty has been up dated it has still not been and I continue to be sent messages telling me it is about to expire. I tried to extend the warranty thinking it might be a way to sort it but it it comes back as not recognised !!
any help will be appreciated
mikeb69
04-28-2025 11:59 AM
Hi @mikeb69
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
I appreciate your patience, and I’m really sorry for the frustration this has caused. It’s disappointing when a warranty update takes far longer than promised, especially after multiple confirmations
I'm sending you a private message to guide you on the next steps.
To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.
If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.
Take care and have a great day!
Regards,
Hawks_Eye