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1 REPLY 1
12-07-2024 04:09 PM
Welcome to our HP Community forum!
Individual Amazon sellers do sell older PCs, sometimes advertised as "refurbished" or "Renewed".
In my experience, unless you purchase a laptop via Amazon labeled as "Newest" and/or specifically mentions any (factory) warranty, you may end up buying a laptop with an expired manufacturer warranty, even though the PC in question is in perfect working order.
You'll have to send me the Amazon link you used to buy your laptop, and I can take a close look at it.
Kind Regards,
NonSequitur777
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