-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- webcam not working

Create an account on the HP Community to personalize your profile and ask a question
02-20-2025 04:26 PM
Is there anyone who can help me with my built in webcame remotely? I get awebcam not found error message, I think I accidentally renoved the driver, my warrenty expired, i cannot afford tech suupport!!
02-26-2025 09:22 AM
@privateeyes64, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Check device manager: Right-click Start > Device Manager > Right-click and select Scan for hardware changes.
Install/Reinstall Camera Driver: Go to the HP website, download and install the latest camera driver.
Check Privacy Settings: Go to Settings > Privacy & Security > Camera and make sure apps can access it.
Check BIOS: Restart your laptop, press F10 to enter BIOS, and make sure the camera is enabled.
Update Windows: Go to Settings > Windows Update > Check for updates.
Use HP Support Assistant: Open HP Support Assistant and run the camera diagnostics.
Also, you may refer to this guide for detailed troubleshooting: HP PCs: Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Problem solved? 🎉 Awesome! Mark this as the Accepted Solution to help the next person find their way faster. 🧭 And if it was helpful, click 'yes'—you’ll make someone’s search journey that much easier (and give this reply some well-deserved street cred 🏅)
Regards,
Garp_Senchau
I am an HP Employee