• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-12-2023 11:07 AM - edited ‎05-12-2023 11:36 AM

HP Recommended
Product: HP 655 Programmable Wireless Keyboard/Mouse combo

hi,

 

today i bought a HP EliteOne 840 G9 that came with a wireless mouse and keyboard combo. 

I opened both up, put in the batteries and plugged in the dongle, mouse works flawlessly, but keyboard is not working. I have tired in another computer, but the same, mouse perfectly working and keyboard not. 

Can someone help me with this?

 

update: i found this, this is the one i have

HP 655 Wireless Keyboard and Mouse Combo for business - $59.00

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.