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‎11-27-2018 03:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hello everyone,

i have hp wireless keyboard and mouse set and i having problem wiht just mouse while keyboard works fine. whenerver i connect and turn on the mouse right after 2-3 seconds pointer on screen starts rotating in rectangular path for infinite, scrolling doesn't work while its rotating. 
thank you.

1 REPLY 1

‎11-27-2018 01:24 PM

HP Recommended

Hello,

Here is a troubleshooting document on wireless mice and keyboards.  Try the various methods to fix your problem. You might also want to turn both the mouse and keyboard off and uninstall the driver,  then reinstall the latest keyboard and mouse driver from the HP Web site. Hope this helps!

I am not an employee of HP.
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