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‎07-06-2024 03:03 PM

HP Recommended

Brand new out of box - all-in-one monitor wobbles. Not happy considering it's touch screen.

Can this be warranted for better monitor & base or is it just a bad design? Very little info provided regarding assembly except nos. & pics??? I have 1st tried to tightened & then taken it apart, reassembled thinking a part is missing but is not.

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1 REPLY 1

‎07-11-2024 04:09 PM

HP Recommended

I wish we could help you on this but we here are unable to assist you in this issue.


We are just a Community Support forum staffed by part-time volunteers not affiliated with HP.


We have no access to HP Warranty functional areas and can not help you with regard to requests for warranty service or for equipment exchange under warranty terms.


Nor are we able to contact customers via chat, email, text, or telephone.


For these issues, your best bet is to contact HP Customer Service to see what they will do for you:


https://www.hp.com/us-en/shop/cv/customerservice



I am a volunteer and I do not work for, nor represent, HP
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