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‎07-14-2014 08:21 AM

HP Recommended

I found the same fix as BarbK1.  Disabled the "got to sleep to save energy" option in the device driver, and all has been well for more than a week.

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‎03-08-2015 03:56 PM

HP Recommended

Hello!

 

I would like to ask you, if you could tell me where did you find the mouse sleep setting, becouse I have been having same problems too on a brand new HP Probook and i just can't find the setting.

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‎08-26-2016 02:46 AM

HP Recommended

Hi,

I'm having the same issue with my mouse. Just got it yesterday and it worked well till I put my system to sleep. Now the mouse itself isnt coming on.

 

Would appreciate any help.

 

regards,

Gbogzy

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‎05-31-2017 09:49 AM

HP Recommended

Here is what helped me, had to enable the following bluetooth service after pairing the mouse to my laptop running windows7

 

Capture.PNG

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‎04-03-2018 07:42 PM

HP Recommended

This seemed to work for me. It was only released in DEC 2017 though.

https://support.hp.com/au-en/drivers/selfservice/hp-zbook-studio-g3-mobile-workstation/8934839

Intel Bluetooth Driver (Windows 7)

system software Manager Icon

20.20.0.2 Rev.B 69.6 MB

Dec 25, 2017

 

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