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‎10-07-2022 03:35 PM

HP Recommended
Product: z32
Operating System: macOS 12.0 Monterey

Hi, I use a Z32 4k monitor from 2018. From one day to another, it doesn't turn on anymore. What can I do? Changed the cable, still no light on, no power... It worked perfectly until that day.

Does someone have a similar experience? What's to do now? I can't just throw it away...?


Thanks & best wishes!
theBore

Category:
1 REPLY 1

‎10-09-2022 08:20 AM - edited ‎10-09-2022 08:21 AM

HP Recommended

Looks like the internal power supply went out

Page 13 of the users manual shows what the power supply PCB looks like

BeemerBiker_0-1665324195500.png

 

At about 2:26 into this video some defective parts are shown

If you see any leaking or damaged capacitors they can be replaced

alternately the board can be replaced IF IT IS BAD

Part is M74413-001 or 755.A2403.0002 as listed in that manual but

I was unable to find either "in stock"

https://parts.hp.com/hppartsIGSO/Search_Results.aspx?mscssid=F8F722C5135A4CFAAB6B894EFA15B485&Search...

BeemerBiker_1-1665325218575.png

 

 

 

 

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