0% available plugged in charging but not actually charging

[sonalsj]

sir,

1. my laptop battery is not charging and it is continously showing a single message that 0% available charging, but it turns off as soon as i remove the charger.

2. my adapter is fine ( i tested it with another laptop).

3. i tried replacing battery also but getting same problem.

4. i updates bios also but problem is still there.

 hoping for a positive response soon.

regards

sonal jindal

[mdklassen · Accepted solution]

>  2. My adapter is fine ( I tested it with another laptop).

Does either of your batteries fit into the other laptop?

Do they accept a charge when inserted into the other laptop?

> 3. I tried replacing battery, also but getting same problem.

So, the problem is "elsewhere" -- somehow, your laptop's motherboard is not charging the battery.

If the computer's warranty is still valid, HP will fix the problem -- probably by changing the motherboard, or maybe by replacing the computer.

If the warranty has expired, then HP has the best technicians to fix the problem, for a fee.

Either way, take a good backup of your personal files, before sending the computer to the HP Service Center.

[superoli]

I have the same problem on a Compaq CQ 71 

.

I changed the adapter and the battery and same thing happens. Its driving me mad!

I live overseas and we have no HP service center here and looking for suggestions on what to do.

( I have tried most of the solutions proffered on the net)

Please help.

Thanks

[mdklassen]

> the same problem on a Compaq CQ 71 

> I live overseas.

In what country?  HP has a presence in many countries.

[superoli]

Living in Trinidad and Tobago at the moment. But would still like to know what the problem is as it seems  loads of people have the same problem.