1691 Segmentation Fault

[AgentNan]

I have an HP 405 G1 MT with Win Pro 7 which was a downgrade from the Windows 8.1 that I gather was initially on the machine prior to my purchasing it as a new unit. I do have 2 disks for this PC for Win 7 Pro and Win 8.1 plus 2 driver disks that appear identical.

While surfing the net in general, the computer froze up and powered off.  When I tried to reboot it, I received the following error:

./autorun.sh: line 132: 1691 Segmentation fault      /wm/pba - fn "Droid Sans" 2 >>$PBALOG

ERROR: PBA Returned 139.

grep: /wm/logs/pbn.log: no such file of directory

grep: /wm/logs/pbn.log: no such file of directory

ls: cannot access /var/db/*.lease: no such file or directory

cp: cannot stat ‘/wm/*.log: no such file or directory

cp: cannot stat ‘/wm/pblhook*.bin’: no such file or directory

ls: cannot access /dev/disk: no such file or directory

Please insert USB disk to machine and wait a while, press enter after it is done

I have run the DPS test on the harddrive from the BIOS and it passed. I tried to run the memory test, but I was only given the option of restarting the computer and letting it run then. However, I cannot restart it and get it to the point of running the memory test. I did try from a command prompt by typing in msched.exe and that did not work. 

I tried to use the 2 disks that were provided, but when I select repair, I receive the following error "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows". At one point I did try to upgrade to Windows 10, but it was not successful because of the security software packaged on the computer. I never got around to removing it, so I did not upgrade to Windows 10.  Therefore, I have to assume one of the 2 discs should work...but they do not.

Realistically, I could just pull the data off of the harddrive and then do a clean install, but it would be far more convenient to just fix the current issue.

Have any of you been able to successfully fix the segmentation fault or have advice on what I can do to have the operating system load?

Thanks in advance...

Nan

[mdklassen]

These messages:

./autorun.sh: line 132: 1691 Segmentation fault      /wm/pba - fn "Droid Sans" 2 >>$PBALOG

ERROR: PBA Returned 139.

grep: /wm/logs/pbn.log: no such file of directory

grep: /wm/logs/pbn.log: no such file of directory

ls: cannot access /var/db/*.lease: no such file or directory

cp: cannot stat ‘/wm/*.log: no such file or directory

cp: cannot stat ‘/wm/pblhook*.bin’: no such file or directory

ls: cannot access /dev/disk: no such file or directory

originate from a computer trying to boot a copy of Linux, not a copy of Windows.

GREP -- a program to scan files, looking for a specific user-specified string.

LS -- a program to "list", in "short" mode, the files inside a specific directory

CP -- a program to "copy" a "file"

/DEV -- a folder-name in the UNIX file-system, that contains information about hardware devices

Weird.  Did you have any media inside your CD/DVD optical drive, or an attached USB memory-stick ?

Do you have a "dual-boot" setup, where you can choose to boot into Windows, or boot into Linux?

[mdklassen]

See: http://www.memtest.org

for details on how to create a bootable CD-recordable to run a "stand-alone" RAM test.

[AgentNan]

Thanks for your insights!  I am surprised to hear it was trying to boot into Linux.  As far as I recall, there was no media inside my CD drive nor did I have a memory stick in it. If I did have a USB memory stick attached, it would have had photos on it.  I know I do not have any Linux operating system discs currently. Do you think this could be a memory issue? I will create the Memory Test cd as you suggested in your next post.

Do you know of a way to access the files from the harddrive? I just ordered a harddrive enclosure to pull the data from it, but will this work if I am trying to access it through a laptop with Windows 10 on it?  I have minimal Linux knowledge...do you have any recommendations on how to retrieve the data on the harddrive? 

Your help is appreciated!

Nan

[mdklassen · Accepted solution]

Yes, once the disk-drive is inside the enclosure, and it is connected to a USB port on your computer, you should be able to access all of the partitions on the disk-drive, and access all the files in each partition.

You wouldn't have pre-teenage persons with physical access to your computer, and a Linux CD in their backpack, with their desire to try to install Linux onto your computer, to "improve" it  ???

[AgentNan]

Thanks for all your help!

Nope...no pre-teens itching to improve anything with my computers at home! Somehow none of my kids have my fascination for how things work or how they could be better.

By the way, I did end up having to disable the EFI Boot Sources because I got this error: "Windows Cannot Be Installed to This Disk. The Selected Disk Has an MBR Partition Table. On EFI Systems, Windows Can Only Be Installed to GPT"  

I keep wondering what happened that caused it to go to a Linux based error. It was so odd, because I am the only one who uses the computer and I was on it when it crashed. 

Ah well...will have to ponder this another time!  Thanks again for your advice and suggestions!