• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-28-2018 07:05 AM

HP Recommended
Product: hp dc 7800 convertible microtower
Operating System: Microsoft Windows 7 (64-bit)

When I reboot the system, two error messages occur as below:

 

2210 Parameter Frame Error

ME BIOS Extension module execution has halted. Update BIOS or management engine firmware if problem persists.

 

2206-End of POST HECI Failure system halted. Power cycle the system to reboot.

I have also updated the BIOS v01.59. Previous version was v01.04

 

i have hp dc 7800 convertible microtower

i already downloded bios 786F1

i need clear step to solve those massages by

recovery cd, cd or usb drive

 

 

Kindly suggest me full step like video or images

 

thank you

 

1 person had the same question
1 REPLY 1

‎06-28-2018 07:08 AM - edited ‎06-28-2018 07:12 AM

HP Recommended

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/dc7800-shows-bois-problem/m-p/6...

 

 

https://support.hp.com/us-en/document/c02693833

Turn off the PC
Plug PC into a power source using the power adapter.
With thePC off, press and hold the Windows logo key and the B key at the same time (WinKey +B).

While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.