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HP Recommended
mini desktop

Hello 

 

I have an HP MIni serial # [edit], At startup the white light comes on then shuts off. A red light then comes on and the system beeps 4 short beeps. I have removed the hard drive and reinserted it and I have removed the memory modules and replaced them one at at time to test them both. Is it possible that both memory modules are bad or is there some other possibility.?

 

Thanks for the help.

5 REPLIES 5
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Please provide a specific product number.

 

There are about 30 different Mini Desktop systems. Most seem to be released for sale in 2015.

 

There are no four short BIOS error beep codes for HP Desktop PCs released for sale subsequent to 2014 (Link).

 

There is a 2:2 BIOS error code which is a corrupted BIOS. Try a BIOS recovery (Link).

 

There is a four beep BIOS error code if your PC was manufactured prior to 2015 in the first link above.

 

This error code is a power failure. Follow instructions at the first link to attempt a fix.

 

You may have to contact HP Support (Link) or a local PC technician if you cannot POST after trying above system recovery options.

 

Regards

 

 

HP Recommended

the product number is 2xx74ut#aba

 

 

 

HP Recommended

Hi Tcdoriot1,

 

Thanks for the info.

 

Still can't find your PC using 2xx74ut#aba .

 

My original comments still apply. HP probably introduced your PC in 2015.

 

Regards

HP Recommended

here is a link to the item

 

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=6033738

 

when it starts up the computer beeps the 4 short beeps and then pauses and does it again.

 

What are my steps to troubleshoot the issue?

 

Thanks

 

HP Recommended

Hi,

 

Thanks for the link.

 

Here is a (Link) to a HP Support document explaining a BIOS error code of four short beeps.

 

It looks like a BIOS flash update has failed resulting in a corrupted BIOS image.

 

Sorry, forgot to add this: Try a BIOS Recovery by referring to this HP Support site (Link). Some HP PCs can do a bootable USB stick BIOS flash update, some cannot. This (Link) is the latest BIOS update for your PC.

 

You may have to contact HP (Link) to fix this.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.