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01-04-2020 06:07 PM - edited 01-04-2020 06:48 PM
I ADDED a 8GB Memory to my existing 8GB memory, should this show up somewhere as 16GB of memory? Computer still says 8GB on it, am I looking at it in the wrong place?
01-05-2020 10:55 AM - edited 01-05-2020 11:06 AM
Greetings,
Welcome back to the forum.
I am not a HP employee.
You can check Windows memory in Task Manager, Performance or Control Panel, System. Windows will not see the memory if the memory is not detected in the BIOS.
I would guess you may have bought incompatible memory, the memory module is not correctly seated in the correct memory slot, or you may have installed the second stick of memory in an incorrect memory slot.
I forgot the obvious problem; the new memory module could be bad. Remove the HP module. Try only the new module in the memory slot occupied by the HP module to see if the BIOS detects the new module.
Regards
- Tags:
- Ending solution to Comp problem. I did end up paying $100+ getting comp reset repaired because it stop and would not Boot up. As it turned out The memory module was Not Identical to the existing module there
- I went into Config and told Computer to recognize the additional memory. Memory Board did not like that and shut down. Had to Pay the Geek Squid to Reset everything. Completed
- Repaired and Restarted. Lesson Learned Make Sure Memory Stick is IDENTICAL.
- the speed was different and I did not realize that. In addition to that
- To Grzwacz Level 12