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HP Recommended
Pavilion m9840sc
Microsoft Windows 7 (64-bit)

Accidentally deleted HP boot recovery partition. How can i get it back?

4 REPLIES 4
HP Recommended

@Davidhoff

 

Hello;

Allow me to welcome you to the HP forums!

 

In simple terms -- as in: restore the HP Recovery partition without affecting anything else -- you can't!

 

The ONLY way to actually restore that partition is to do a complete factory restore of the entire drive -- and that starts by reformatting the drive, removing everything on it, and recreating the original partitions.

 

This can only be done using something known as HP Recovery Media.

 

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi

 

If you are very lucky and the space was not overwritten, then perhaps if it is still there but blank, then Gparted may be able to recover it.

 

But it is not easy, and the answer above is more relevant.

 

gparted.org

HP Recommended

Hi, I have an HP Pavilion Slimline s5100z CTO Desktop PC running Windows Vista Basic 32 Bit, and I accidentally deleted the partition. I don't need to save anything, I just want it with Windows Vista with the Same Original Software. Is there a Download of an ISO or anything like that?

 

Thanks.

 

HP Recommended

@theTECHIEflyer 

Basically -- NO.

The original Recovery partition can only be obtained by doing a total factory reset using HP Recovery Media -- and the Vista version has not been stocked for years, so it's no longer available.

Sorry, but it's really time to move onto something newer.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.