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‎08-20-2024 04:13 AM

HP Recommended
Product: HP Pro Tower 400 G9 PCI Desktop PC (52J89AV)
Operating System: Microsoft Windows 11

Good morning 

we try to add a shared printer (from win 10 print server) and in the connection process we receiving the following message

Screenshot 2024-08-20 122554.png  

We have tried a dozen of tricks and we have upgraded the memory to 32 GB without any result.

Any suggestion ??

Windows 11 2H23 (the preinstalled with all the upgrades)

The specific printer is working in pcs with windows 10 and 11 without any problem

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