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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Message 11 of 16
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HKLM\System\CurrentControlSet\Services\aksfridge and find the Start value.

If the value is set to 2, change it to 4. Reboot and retry the upgrade.

And update from 1909 to 2004 OK.

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HP Support Agent
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Message 12 of 16
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@EnoSat

 

I'm glad you got this issue sorted out and thanks for the updates

 

Do visit our HP Support Community and drop us a message any time you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

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Message 13 of 16
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Okay, so I did reload Windows, and that seemed to work out okay, kind of.  Here's something that I do not like.  When setting up Windows, it had a statement on there saying if I store everything on the cloud, I can access it from anywhere.  I do not know if I could have opted out of this, but I did not.  

In fact, I do NOT want to store everything to the cloud.  So I went into Settings after it booted up, and switched everything to my hard drive for storage.  However, when I click off that page and back on, it has not saved my choices.  Do I have to reset Windows again to get this to change?

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Message 14 of 16
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Hi there, I have an HP All-In-One and I have a similar problem. My computer forces updates on me and when I get it back Zoom and Skype have disappeared, my background is just blue and all my documents are gone unless I saved them in Onedrive which I now have to do. So, why is this happening? Three times last month my computer forced an update on me. I can't ever turn it off, and even if I don't it has updated while in sleep mode before. So I wake up and have to re-download everything again. I have no access to customer support, there is no phone number I can see, how do I stop this from happening? I do not want to have to perform some system reset 3 times a month minimum, that is just as inconvenient as re-downloading programs. Please help!

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Message 15 of 16
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I have the same problem. I have a HP 22-c0014na. I supposed to work from home I have no access to a computer tried to purchase a laptop for PC world on 17/3 due to the lockdown I can't go into the store to collect and they can't deliver it either.

What to I do guys any suggestions.

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Message 16 of 16
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Hello,

All suggested fix solutions failed. I have ran Diagnostic on all hardware HD, Memory ect. All pass. 

I also turned off fast boot, turned on legacy boot, attempts to boot from usb flash drive with windows 10 ISO fail. I tried with all USB ports. I also tried removing the CMOS battery, wait over night replace battery and attempted the winre with no luck. The flash drive Windows 10 ISO will work on a laptop I have. So I'm pretty confident that the downloaded ISO I got from MS works. I down loaded some drivers and tools from HP website but they will not work unless I can get winre to launch. I also tried both boot options UEFI:SanDisk and the Legacy boot source SanDisk. All stops at the HP blue screen with the dotted circle frozen. 

Any other solutions you can suggest as I can't boot from the ISO flash stick.

 

Thanks

 

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