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ritaephillips
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Message 1 of 2
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After doing updates, the computer wiped out files on my desktop, apps , and apps on start don't open

‎10-17-2020 06:43 PM

HP Recommended
Product: HP Pavilion All in One 24-r0xx

My husband did my updates on my one year old computer, and I lost so much.  Apps on desktop, files on desktop, and the apps on the start section do not now open.  Help.  This is like a brand new computer as if I've never been on it.

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WAWood
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Message 2 of 2
Flag Post

‎10-18-2020 10:48 AM

HP Recommended

@ritaephillips 

Unfortunately, this is not a new issue with Win10 Windows Updates.

Read this: https://www.howtogeek.com/658194/windows-10s-new-update-is-deleting-peoples-files-again/

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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