cancel
Showing results for 
Search instead for 
Did you mean: 
ritaephillips
New member
1 0 0 0
Message 1 of 2
146
Flag Post

After doing updates, the computer wiped out files on my desktop, apps , and apps on start don't open

HP Recommended
HP Pavilion All in One 24-r0xx

My husband did my updates on my one year old computer, and I lost so much.  Apps on desktop, files on desktop, and the apps on the start section do not now open.  Help.  This is like a brand new computer as if I've never been on it.

1 REPLY 1
WAWood
Level 16
Level 16
32,677 32,577 2,962 7,275
Message 2 of 2
Flag Post
HP Recommended

@ritaephillips 

Unfortunately, this is not a new issue with Win10 Windows Updates.

Read this: https://www.howtogeek.com/658194/windows-10s-new-update-is-deleting-peoples-files-again/

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation