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‎02-12-2017 09:35 PM

HP Recommended
Product: All In One 23-q014a
Operating System: Microsoft Windows 10 (64-bit)

Our PC keeps shutting shown - we get advised an error has occured - to go to Windows.com/Stopcode and advise stopcode error : bcmwl63a.sys.

 

I have run a full system test before logging in - all clear. Nothing shows up on scan either. Anyone have any idea how to resolve??

 

Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2017 01:53 AM

HP Recommended

See:

 

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/SYSTEM-THREAD-EXCEPTION-NOT-HANDLED-bc...

 

for a reference to the device-driver 'bcmwl63a.sys' for your Broadcom wireless networking hardware.

 

View solution in original post

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1 REPLY 1

‎02-13-2017 01:53 AM

HP Recommended

See:

 

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/SYSTEM-THREAD-EXCEPTION-NOT-HANDLED-bc...

 

for a reference to the device-driver 'bcmwl63a.sys' for your Broadcom wireless networking hardware.

 

Was this reply helpful? Yes No
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