cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
141
Flag Post
HP Recommended

All in one 24-r-0xx

HP24-r 0xx all in one desk top

Shuts down for no reason, no error message.    Just dead.    HP have already changed the motherboard but the problem has returned.   Read on the web there is a fault with this model.

1 REPLY 1
Highlighted
Level 12
Level 12
5,996 5,982 564 1,258
Message 2 of 2
84
Flag Post
HP Recommended

All in one 24-r-0xx

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I would contact HP Support again if in warranty.

 

I don't know what else to tell you if the MB has failed again. 

 

You really have no other options. All OEM AIO PCs use proprietary components.

 

You can't replace the MB with a retail part.

 

Sorry

 

 

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation