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‎04-17-2021 09:25 AM - edited ‎04-17-2021 09:27 AM

HP Recommended
Product: Pavilion 23-q141in
Operating System: Microsoft Windows 10 (64-bit)

Device name DESKTOP-6HJ5F8A
Processor Intel(R) Core(TM) i5-6400T CPU @ 2.20GHz 2.21 GHz
Installed RAM 8.00 GB (7.87 GB usable)
Device ID 3DB7DB3B-0503-4D9B-8A99-DCEADEEA44E0
Product ID 00342-41311-25107-AAOEM
System type 64-bit operating system, x64-based processor

While running zoom or playing any games the PC goes up to 100 Degrees Celsius  and cause massive lag spikes and stuttering. measured temperature from Speccy software

 

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I have dusted the vents and the device is fully updated.

1 REPLY 1

‎04-19-2021 01:51 PM

HP Recommended

@Abhinav123987 

There is probably nothing you can do about this.

 

All-in-Ones are basically huge laptops with external mice and keyboards -- so they suffer from the same overheating issues as laptops.

 

My HP laptop also has a multi-core i5 processor and whenever I use Zoom on it, the fan spins up to maximum and the cores all go to nearly 100%.



I am a volunteer and I do not work for, nor represent, HP
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