All one built in camera not detected hardware issue

[Rm_]

After a Windows 11 update my Hp-All-One built in camera stopped working. Screen prompts not detected, took to Best Buy for service and they were unable to do the repair; they stated due to a hardware issue. 

Camera activates in the closed position and de-activates in the open position. My warranty through Best Buy expired March 2023. How can I resolve?

[Rainbow23]

Hi @Rm_,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I suggest that you run the updates from HP Support Assistant by following the steps listed below:

1. In Windows, search for and open HP Support Assistant, or click the app icon in the taskbar.
2. On the My Dashboard tab, find your computer, and then click Updates.
3. Wait while HP Support Assistant analyzes the system.
4. After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions.
5. If prompted, restart the computer, and then close the tool.
   You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

You may also refer to this document for webcam issues.

I hope this helps.
Take care and have a good day.

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