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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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hi
first the reference does not identify the computer, see here, if in the list?
Then, if it is supposed to be efficient enough, but that is not the case, first of all I would contact the seller, exchange and refund, which is possible
In case :
please perform the hardware tests
everything is explained in this link
HP PCs - Testing for Hardware Failures | HP® Customer Support
you may have an error code , failure ID (24-digit code) , as shown
if so, just give this code here
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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