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‎10-01-2025 10:08 AM - edited ‎10-01-2025 10:09 AM

HP Recommended

Somehow the PC went from W10 to W11!

How is this possible?

All I did was download Windows Updates.

I do not know what to think.

Do any Forum Members have any idea what's up?

Best regards,

Mike Lynch

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1 REPLY 1

‎10-02-2025 12:35 PM

HP Recommended

Greetings @Mike-Lynch 

 

Welcome back to the HP Forum.

 

Well, your PC's CPU would not support W11. And I would guess the system does not support TPM 2.0.

 

I can't see why Microsoft would update your PC to W11 via Windows Update.

 

I have seen unsupported PCs mistakenly get W11 via Windows Update. But this is an extremely rare occurrence.

 

Regards

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