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‎09-03-2024 04:59 AM

HP Recommended

Specifications HP laptop Model: RTL8821CE Issue: Automatic Repair Boot. I've tried all the options that were available in the boot menu. I can't access some because I need to enter my password I had created on my only user account that happens to be the admin account. I've forgotten my password and have changed it but it still does not recognize the new password because I cannot connect the laptop to a wired or wireless connection. Is there anyway to fix this issue.

Category:
1 REPLY 1

‎09-05-2024 05:10 PM

HP Recommended

Hi @K9MrSnow,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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