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jilliramondo
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Automatic System Repair loop // System Restore not working

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HP Pavillion 23 Touchsmart All-In-One

Hello! Please help - I have been stuck in a loop all day trying to get my computer to work.

 

I have been away for a month so my computer was 'asleep' all that time. Today when I tried to start it went to the Automatic System Repair and then has been looping since. I've tried to force shutdown and went to the Startup Screen and did the F2 system tests where everything came back okay, I've tried to do system repair both through F11 on Startup and also through following the screens on Automatic System Repair and it just keeps on looping back to starting up in Automatic System Repair before saying it couldn't start up.

 

Please please please help me. I have a lot of stuff on this computer which hasn't been backed up so I don't want to have to do a total factory reset.

 

Thanks so much!!

1 REPLY 1
asmita6658
HP Support Agent
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Hi @jilliramondo

 

Welcome to the HP Support Community. I'd be happy to assist you with the "Automatic System Repair". 

 

Let's try these steps to restore the computer - 

 

1. Save any open files and close all open programs.

2. In Windows, search for restore, and then open Create a restore point from the results list.

3. On the System Protection tab, click System Restore.

4. Click Next.

5. Click the Restore Point that you want to use, then click Next.

6. Click Finish to restore your computer to a previous point.

7. Do not interrupt System Restore when it starts. This can corrupt your hard drive and create more problems.

8. Click Yes in the warning that appears.

9. System Restore returns the computer configuration to a previous point in time and restarts.

 

If the issue still persists, try re-installing the operating system -

 

1. Shutdown the computer.

2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3. Press F11 once for System Recovery.

4. Choose the Keyboard Layout.

5. Click on Troubleshoot.

6. Go to Recovery Manager and click on System Recovery.

Note : System Recovery will delete everything that you had saved or installed on the computer. You can check with the local PC repair store to back-up the data for you.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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