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- HP Community
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- BIOS AND OPERATING SYSTEM PROBLEM

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11-21-2023 04:07 PM
IMAGINE MY ALL IN ONE COMPUTER SERIAL NUMBER NOT FOUND IN HP WEBSITE, MY PC SHOWN ME BOOT DEVICE NOT FOUND AND INSTALL OPERATING SYSTEM ON HARD DISK , MY DATA LOST MY WORK STOP , NEXT TIME I WILL SUGGEST EVERYONE DONT BY ANY HP PRODUCTS
11-24-2023 09:34 AM
Hi @AP1220 ,
Requesting for serial Number PC/Notebook/Laptop
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.
11-30-2023
08:45 AM
- last edited on
11-30-2023
10:39 AM
by
MayS
i was already replied
i have all in one computer
product id : 3UQ99AA#ABA
serial no.: [personal info removed]
its your side doesnt have software and hardware driver
i have operating system problem
11-30-2023 02:24 PM
Hi @AP1220,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Laptop.
Kindly refer to the steps on this link and let me know if that resolves the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
12-01-2023
11:36 AM
- last edited on
12-03-2023
10:52 AM
by
MayS
i was tried but your hp web site doesn't have my drivers "There is no software or drivers available for your product".
i need my original drivers and os software,
my product id : 3UQ99AA#ABA
S/N - [Personal Information Removed]
your side provided drivers but my all in one pc do not accept .