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‎11-12-2025 01:37 AM

HP Recommended

I had the same problem. My problem was solved by updating Windows, that's how easy it was.

1 REPLY 1

‎11-15-2025 01:48 PM

HP Recommended

Hi @vectus16,

Thank you for sharing your experience!

We’re glad to hear updating Windows resolved the issue. This will definitely help others facing a similar problem. Keeping Windows up to date often fixes compatibility and driver-related concerns with HP devices.

If you ever need assistance with future updates or HP drivers, feel free to reach out. We're here to help!

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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