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Locked

‎09-17-2023 10:20 AM

HP Recommended
Product: 590-p0039

Did a BIOS update and when done was asked to rest password instead hit reset and now locked out of product, I do own it.  Its a refurbished model 590-p0093, Unit is/ was fine would like to get it back to the land of the living.

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1 REPLY 1

‎09-17-2023 12:25 PM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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