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11-29-2024 08:05 PM - last edited on 11-30-2024 07:13 AM by SNicollas
Subject: Request for Assistance to Reset BIOS Password
Dear HP Support Team,
I hope this message finds you well. I am writing to seek your assistance with resetting the BIOS password for my HP laptop. Unfortunately, I have mistakenly forgotten the password, and I am unable to access the system.
The details of my laptop are as follows:
- Model: [HP Elite Book 745 G6 Base Model Notebook PC]
- Serial Number: [Personal Information Removed]
I understand the importance of verifying ownership for security purposes. While I do not currently have a bill or proof of purchase, I can provide additional details about the laptop or any other information needed to confirm my ownership.
I kindly ask for your guidance on how to proceed with resetting the BIOS password. Thank you for your time and understanding.
Best regards,
11-30-2024 07:12 AM
Hey
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Also from our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Regards,
Stay safe.