• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎12-27-2025 01:08 PM

HP Recommended

Can not figure this out it gave me a support link to go to but it has since expired, and any other bios files i find and put onto a  flash drive the computer does not reset and the monitor just goes black, but pc does not restart and does not begin recovery. Also I am getting no power to my keyboard or mouse so I am not able to hold windows key and v or any other combination. I have also reset the cmos.

Reply
1 REPLY 1

‎12-28-2025 06:58 AM - edited ‎12-28-2025 07:00 AM

HP Recommended

Greetings @danian1234 

 

Welcome to the HP Forum.

 

Did your PC do any Windows updates or HPSA updates prior to the BIOS corruption problem?

 

You can try all relevant BIOS recovery tips at this HP Site. The final steps at this site include making a bootable USB BIOS recovery drive which you seemed to have done.

 

Having no video and no USB support would preclude recovering the BIOS using a bootable USB recovery drive.

 

You may have to have a local PC Tech attempt a BIOS recovery using a Serial ISP Programmer if your PC is not in warranty.

 

Regards

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.