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‎10-20-2023 12:31 PM - edited ‎10-21-2023 12:04 PM

HP Recommended
Product: HP Desktop PC M01-F1000a (2W898AV)

I'm 99% sure this is a straight forward issue. It wasn't until I updated the BIOS from the HP software within windows 10 that these problems occurred. 

 

Issues

1. When I watch videos on youtube in any browser I get white lines and bars across the bottom of my screen.

2. When I play runescape the game will crash either immediately or a few moments of play in high ping areas. When I close the program it says the CPU is at 100% which is not normal. Usually the GPU is 100% and the CPU sits at 30% to 60%.

 

ATTEMPTED FIXES

Updated windows

Updated Drivers

Restarted Graphics

Reinstalled browsers

 

System Extensive Test-Passed

Virtual Repair Center- Updated 3 Drivers-

System restore

Roll Back Driver

Uninstalled GPU Driver

 

I know there's an HP BIOS recovery tool but I'm at a point where I'm scared to mess up my computer more. If anyone has an idea how to fix this I would greatly appreciate the help. Thank you for your time. 

-O

 

UPDATE-10/21/2023

Issue was a browser setting called "Hardware Acceleration". Once turned off the flickering went away. As far as the game crashes go it's possible that it was just a crash due to high ping from the game because other games with less ping work just fine. Solved.

 

 

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