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HP Recommended
HP Pavilion Gaming Desktop 690-0803no
Microsoft Windows 11

Hey.

I have a HP Pavilion Gaming Desktop 690-0803no with ryzen 5 2600 processor and I would like to upgrade it to a ryzen 5000-series processor. Is there a bios version availebile for the motherboard to accept the new 5000-series processor?

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, a BIOS update would not allow your PC to support an AMD Ryzen 5xxx series processor.

 

Your PC has a HP 'Sunflower' motherboard which supports up to the AMD Ryzen7-2700 processor.

 

HP Pavilion Gaming Desktop 690-0803no Product Specifications | HP® Support

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