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HP Recommended
HP EliteDesk 800 35W G2 Desktop Mini PC
Microsoft Windows 10 (64-bit)

Hi HP Community!

 

I am seeing an odd thing that is happening on the website where updates seem to have gone missing. For example, about a month ago, I saw that the HP EliteDesk 800 35W G2 Desktop Mini PC had a BIOS update on the website to update the BIOS to version 02.52. This update is now gone from the website and the most recent version of BIOS update on the website is 02.35, which is from June 2018.

When running the HP Support Assistant on said HP EliteDesk 800 35W G2 Desktop Mini PC, the 02.52 still shows up though.

This makes me think that there is some kind of issue on the website where the latest drivers/updates are not shown.

Is anybody facing the same issue? Is it a known issue? Or am I missing something?

 

I am pretty sure this is also happening for the HP Compaq 6200 Pro Small Form Factor PC where the latest BIOS update I had applied about a year ago is gone from the website, so it does not seem to be an isolated issue.

 

Thank you!

1 REPLY 1
HP Recommended

Hello
we can not answer for HP
There are sometimes inconsistencies on the HP sites.
Sometimes it won't be fixed if no one notices it, and reports the problem
Sometimes it's temporary, and everything returns to normal after a longer or shorter period
Sometimes an update can be removed because it is no longer applicable, or because at worst it was problematic and hp prefers to simply remove it.
If it is offered by HP Support assist, I still advise you to wait before trying

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